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Support
and monitoring
It is advisable to consider if engineering and technical
assistance is required at the data centre, this might be for re-booting
servers or general housekeeping duties such swapping tapes or
disks etc. In addition, if you have server or hardware maintenance
contracts, you will need to consider who will access the servers
to physically carry out this work. Many data centres offer these
services for an additional charge.
Most hosting and co-location
centres provide usage statistics, monitoring and alerting mechanisms.
These range from a simple “ping” and
a phone call in the event of failure to sophisticated real-time
dashboard driven systems that can query and alert hardware,
software, service parameters and, in some cases, even application
performance. |
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If you need advice or if you don’t like forms and wish to talk
to a consultant
please call 0845 873 4588 |
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